PIP Appeal Process: Your Rights and Options

If your PIP application is turned down, or you feel you were awarded the wrong rate, do not give up. Over 60% of PIP decisions challenged at tribunal are successful. This guide outlines the step-by-step process of challenging a DWP decision.

Step 1: Mandatory Reconsideration (MR)

Before you can lodge an appeal, you must ask the DWP to look at the decision again. This is called a Mandatory Reconsideration.

• You must request this within one month of the date on your decision letter.
• You can request it by phone, but it is highly recommended to do so in writing using an MR2 form or a detailed letter.
• Clearly state why you disagree, pointing to specific descriptors and descriptors where you believe you should have scored points.
• Submit any new evidence you have gathered since your assessment.

The DWP will send you an MR Notice detailing their final decision. If they do not change the decision (which happens in the majority of cases), you can proceed to the tribunal.

Step 2: Lodging your Appeal

Once you have received your MR Notice, you can appeal to an independent tribunal.

• You must lodge your appeal within one month of the date on the MR Notice.
• You can do this online (via the GOV.UK website) or by post using an SSCS1 form.
• You will need to submit a copy of your MR Notice with the appeal.

Step 3: Preparing for the Tribunal

The tribunal is independent of the DWP. It is run by His Majesty's Courts and Tribunals Service (HMCTS).

• Choose an oral hearing: You will be asked whether you want a paper hearing or an oral hearing. Always choose an oral hearing. Attending in person or by phone/video significantly increases your chances of success.
• Write an appeal statement: Prepare a concise statement addressing why the DWP assessment was incorrect and where you should have scored points.
• Gather further representation: If possible, obtain representation from a local citizens advice bureau, welfare rights officer, or legal support charity.

Step 4: The Hearing

The tribunal panel usually consists of a judge, a doctor, and a disability specialist.

• The hearing is formal but friendly. The panel is there to understand your challenges, not to interrogate you.
• Answer their questions honestly and fully.
• You will usually receive the tribunal's decision on the day of the hearing or shortly afterward.

Remember

Be patient. The entire appeals process can take several months, but it is often worth pursuing if you believe you qualify for support.