Frequently asked questions
Plain-English answers about PIP, your privacy, and how our tools help you at each stage.
Search or filter questions
View visual diagrams: How PIP points, the 4 stages & Regulation 4(2A) work▼
From daily notes to a clear pack you send to the DWP
Work at your own pace with automatic saving. Your notes stay private in your account until you download your pack.
Free points check
See how the 12 PIP activities and descriptors match your daily life for free.
Log evidence & diary
Record good and bad days in your 30-day symptom diary and organise medical letters.
Draft PIP2 or check PA4
Write first-person PIP2 answers or check your PA4 assessment report for missed points.
Export pack to send
Download your formatted statement, diary and evidence pack to send to the DWP yourself.
The 4 stages of a PIP claim and appeal
Whether you are starting your first PIP2 form or challenging a decision, you can use the tools that match your current stage.
Initial claim & PIP2 form
Check your points for free, log your 30-day symptom diary, and draft clear answers for all 12 activities.
Health assessment
Practise typical phone or face-to-face questions and prepare your day-of-assessment checklist.
Mandatory Reconsideration
Check your PA4 assessor report for missed points and draft a reconsideration letter within 1 month.
Independent Tribunal (SSCS1)
Prepare clear appeal grounds and an indexed evidence bundle for the three-person tribunal panel.
The 4 reliability tests for every PIP activity
In law, if you cannot do a task safely, to an acceptable standard, repeatedly and in a reasonable time, the DWP must treat you as needing help.
Without risk of falls, burns, cuts or harm to yourself or others.
Completed properly without severe pain, breathlessness or distress.
Able to repeat the task as often as needed across the day without exhaustion.
Taking no more than twice as long as someone without your condition.
8 points for Standard rate • 12 points for Enhanced rate
PIP has two separate parts: Daily Living (10 activities) and Mobility (2 activities). You can qualify for one part or both.
Good days do not cancel out your points
If a difficulty affects you on more than half of days (at least 4 days a week, or 183 days a year), that descriptor applies to your claim.
Ready to check your PIP points?
Start with our free PIP points calculator at your own pace, or send us a message if you have another question.